Anti-Social Behaviour

Anti-social behaviour (ASB) is the conduct that has caused or is likely to cause, harassment, alarm or distress to any person, including housing related nuisance or annoyance.

It is a term that is used to describe a huge range of things from serious criminal activity, such as selling drugs, domestic abuse or prostitution, through to issues such as loud music, dumping rubbish or animal nuisance.

We have an anti social behaviour policy, (attached in documents) and work with other agencies to act where required.

We endeavour to keep customers informed of the work we are doing, and to raise awareness of ASB and the support available. We do this currently through TALK magazine and on our website. We would like to hear from customers on what's important to you about how bpha manages ASB and what information you would like to see featured in TALK magazine and on the website.

Please complete the survey below for a chance to win a £25 love to shop voucher. For every additional 25 completed surveys we receive, we'll add another £25 voucher to the prize pot, so the more people we hear from, the more chance you have of winning. Please complete this by 4th May 2025 Terms and conditions are attached.

Terms and conditions:

• The giveaway is open to bpha customers only. This includes tenants, leaseholders, garage licensees and Shared Owners
• One entry per customer (as described above)
• Surveys must be completed by 4th May 2025
• The names of bpha customers who have completed the survey will be entered into an online random result generator which will select the winning entry
• The winner will be notified by phone or email by 9th May 2025
• There is one prize of £25 in Love2Shop vouchers
• The winner will receive a £25 Love2shop voucher which cannot be exchanged for another prize
• The voucher will be sent by email to the winner by 23rd May 2025
• For every 25 entries, they will have another chance to win £25