We use cookies to ensure our site functions properly and to store limited information about your usage. You may give or withdraw consent at any time. To find out more, read our privacy policy and cookie policy.
Manage Cookies
A cookie is information stored on your computer by a website you visit. Cookies often store your settings for a website, such as your preferred language or location. This allows the site to present you with information customized to fit your needs. As per the GDPR law, companies need to get your explicit approval to collect your data. Some of these cookies are ‘strictly necessary’ to provide the basic functions of the website and can not be turned off, while others if present, have the option of being turned off. Learn more about our Privacy and Cookie policies. These can be managed also from our cookie policy page.
Strictly necessary cookies(always on):
Necessary for enabling core functionality. The website cannot function properly without these cookies. This cannot be turned off. e.g. Sign in, Language
Analytics cookies:
Analytical cookies help us to analyse user behaviour, mainly to see if the users are able to find and act on things that they are looking for. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. Tools used: Google Analytics
Share Feedback on bpha's Repairs Policy on FacebookShare Feedback on bpha's Repairs Policy on TwitterShare Feedback on bpha's Repairs Policy on LinkedinEmail Feedback on bpha's Repairs Policy link
If you rent your home from us, we’ll carry out most repairs to your home, excluding those identified as customer responsibility or repairs due to damage caused by a customer, their family, guests or pets. We’ll also carry out repairs to communal areas where we have repair responsibilities. This can differ from area to area.
From listening to our customers and the service improvement panel, we've written our repairs policy. The policy outlines our approach to the repair and maintenance for our customers’ homes and communal areas. Our goal is to ensure that all properties owned and managed by bpha are safe and well-maintained.
Please complete the short survey below and provide your feedback on the repairs policy. You can opt into be entered into a prize draw to receive £25 love to shop voucher for completing the survey below that's open until the 20th October 2025 (please see terms and conditions for prize draw's)
If you rent your home from us, we’ll carry out most repairs to your home, excluding those identified as customer responsibility or repairs due to damage caused by a customer, their family, guests or pets. We’ll also carry out repairs to communal areas where we have repair responsibilities. This can differ from area to area.
From listening to our customers and the service improvement panel, we've written our repairs policy. The policy outlines our approach to the repair and maintenance for our customers’ homes and communal areas. Our goal is to ensure that all properties owned and managed by bpha are safe and well-maintained.
Please complete the short survey below and provide your feedback on the repairs policy. You can opt into be entered into a prize draw to receive £25 love to shop voucher for completing the survey below that's open until the 20th October 2025 (please see terms and conditions for prize draw's)
