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Customer feedback is extremely important to us. It lets us know what we are doing well, along with where and how we can improve.
In the last three months, overall satisfaction amongst our rental customers has dropped slightly. In contrast, our homeowners are more satisfied than they were at the end of the previous three months of results.
We’re always keen to find out more about ways that you think we can improve the service we provide and the ways you would prefer to give us feedback.
Please complete the short survey below and share your suggestions. You can opt into be entered into a prize draw to receive £25 love to shop voucher for completing the survey below that's open until the 20th October 2025 (please see terms and conditions for prize draw's)
Customer feedback is extremely important to us. It lets us know what we are doing well, along with where and how we can improve.
In the last three months, overall satisfaction amongst our rental customers has dropped slightly. In contrast, our homeowners are more satisfied than they were at the end of the previous three months of results.
We’re always keen to find out more about ways that you think we can improve the service we provide and the ways you would prefer to give us feedback.
Please complete the short survey below and share your suggestions. You can opt into be entered into a prize draw to receive £25 love to shop voucher for completing the survey below that's open until the 20th October 2025 (please see terms and conditions for prize draw's)
