bpha's approach to Neighbourhood Management

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Thank you for your input. 

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We are currently reviewing our Neighbourhood Management Policy, (current policy attached in documents) that details our approach to managing communal areas and land owned by bpha, aiming to create a safe, secure, and well-maintained living environment for residents.

We held a focus group with customers recently and so far, the new policy will include the following areas:

  • Communal Cleaning and Caretaking
  • Fly tipping, Grounds Maintenance
  • Tree Management
  • CCTV/Security
  • Health and Safety in Communal spaces
  • Estate Inspections
  • Communal Repairs
  • Parking and Abandoned Vehicles
  • Pest Control in communal areas
  • Play areas
  • Tenancy Enforcement – communal ASB type issues
  • Role of Managing Agents
  • Sheds
  • Cycle Stores
  • Refuse/Bin sheds
  • Link to Service Charges.

We'd love to hear your views on what is most important to you that you'd like to see included in the policy.


Thank you for your input. 

Please read the New feed below to see how we have incorporated your feedback.


We are currently reviewing our Neighbourhood Management Policy, (current policy attached in documents) that details our approach to managing communal areas and land owned by bpha, aiming to create a safe, secure, and well-maintained living environment for residents.

We held a focus group with customers recently and so far, the new policy will include the following areas:

  • Communal Cleaning and Caretaking
  • Fly tipping, Grounds Maintenance
  • Tree Management
  • CCTV/Security
  • Health and Safety in Communal spaces
  • Estate Inspections
  • Communal Repairs
  • Parking and Abandoned Vehicles
  • Pest Control in communal areas
  • Play areas
  • Tenancy Enforcement – communal ASB type issues
  • Role of Managing Agents
  • Sheds
  • Cycle Stores
  • Refuse/Bin sheds
  • Link to Service Charges.

We'd love to hear your views on what is most important to you that you'd like to see included in the policy.


  • CLOSED: This survey has concluded.

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