Related Projects

Live Projects

  • No Access for repairs appointments

    Hello

    The Service Improvement Panel is a group of bpha customers (like you 🙂), who are committed to improving the service, for you. We have been completing a deep...

  • Share your views on talk magazine

    Talk magazine is our customer newsletter, that is delivered to your inbox 4 times a year. All editions can be accessed on our website.


    Please share your ideas on...

  • Pop Quiz-Online accessibility tool's

    Featured in the latest TALK magazine, is information on the translation, reading and speech tool on our website. Where you can click the icon and you'll have the choice too

    • ...

  • Anti-Social Behaviour

    Anti-Social Behaviour (ASB) is an action that has caused or is likely to cause, harassment, alarm or distress to any person, including housing-related nuisance or annoyance.

    It is a term...

  • Community hubs

    Our Community Engagement team run community hubs in their three priority areas, this includes Queens Park, Bedford, Kingsbrook Bedford and Trumpington, Cambridge. These hubs provide the community with an opportunity...

  • Community Engagement

    bpha manages a network of community hubs across all our communities that provide a diverse range of accessible activities to our customers and the community.

    Our community hubs are a...

  • Customer Engagement- ways to get involved with bpha

    Thank you for joining bpha's online engagement community and being an involved customer on The Place

    Listening to and acting on what you tell us about your home, neighbourhoods and...

  • High-rise Building Safety

    We're working in partnership with residents to help keep everyone living in your building safe.

    Following on from the tragedy of the fire at Grenfell in June 2017, Regulation has...

  • Tenancy Fraud Policy

    Tenancy fraud is not very common - but if can have a big impact on resources, both in bpha but more importantly by potentially taking away a home from someone...

Archived Projects

  • bpha's approach to Neighbourhood Management

    Thank you for your input. 

    Please read the New feed below to see how we have incorporated your feedback.


    We are currently reviewing our Neighbourhood Management Policy, (current policy attached...

  • Bodyworn Camera

    Following a successful trial of body worn cameras, we plan to use a small number of these devices for our higher risk employees who may encounter situations where they feel...

  • Customer Repair and maintenance responsibilities

    Hi

    We hope you have heard of the Customer Service Improvement Panel by now. But if not, that's okay. We are a group of 10 bpha customers (like you), who...

  • Communal Cleaning

    Do you live in a block where there is a communal cleaning service? The cleaning contract we have with Town & Country, who carry out cleaning in areas outside of...

  • Social media

    We would like your views on how you would like us to keep you up to date with bpha news and activities, in particular on social media.

    We currently share...

  • Booking repairs through my.account

    Thanks for our feedback - find out what we did with it below in the news feed.


    There are many different ways you can book a repairs appointment with us...